Below you will find links to resources that we find useful and offer for your reference. They are provided with no implied recommendation beyond the suggestion that you consider them for your own library:
2016 Trend POVs
Accenture Technology Vision 2016 - This document reinforces the level of transformation firms will need to undertake to remain competitive in the current environment of accelerating change.
Fjord Trends 2016 - Trend #10 is about bringing Design capability in-house. Contact u for leading practices in organizing and governing for CX agility at scale.
Data & Visualizations
LumaScape from LUMA Partners. The gold standard in sector maps of the Digital landscapes.
Collaboration Tools
CiscoSpark for collaboration rooms, conference calling, WebEx
Trello for Kanban boards
Wizeline for Product Management. Talk to us about an innovative application of this tool to govern the multi-channel Customer Experience.
Evernote write, collect, discuss and publish program material across devices.
Domo for governance dashboarding
Bennet Harvey Consulting